A few answers.
Before you arrive.
Plan your visit with the details drivers ask us about most. For a question about your vehicle, give our team a call.
What are your business hours?
Car Clinic is open Monday–Friday, 8:00 AM–5:00 PM. We’re closed Saturday and Sunday. Call (606) 416-5545 to talk about a visit.
Where is Car Clinic located?
We’re at 591 Oak Leaf Lane, Somerset, KY 42503. See our Directions page for the address, shop photo, and a link to navigation.
Do you work on my make or model?
Yes—Car Clinic services all makes and all models, including domestic, Asian, and European vehicles. Tell us your year, model, engine, and service need so we can confirm the details. Explore the Vehicles page.
How do I book an appointment?
Use our Google booking page, or call (606) 416-5545. Online booking opens in a new tab. Our team can also help you choose the right service.
What is included in the $55 oil change?
Up to 5 quarts of full synthetic oil, filter service, a free tire rotation, and a free multi-point inspection. Additional oil, specialty filters, applicable taxes, and fees cost extra. See offer details and confirm pricing for your vehicle.
I don’t know what’s wrong. Where should I start?
Describe what you notice and when it happens. Tell us about warning lights, noises, leaks, or changes in how the vehicle drives. Use the service finder for a starting point, or call the shop.
Will you discuss the repair with me first?
We explain our findings and discuss the recommended work so you can decide how to proceed. Ask us about the scope, pricing, and next steps for your vehicle before authorizing work.
Is there a warranty on repairs?
Qualifying repairs have a 2-year / 24,000-mile warranty. Coverage depends on the work and written terms. See the Warranty page or contact us about a specific repair.
Can I ask for an update on my vehicle?
Absolutely. Call (606) 416-5545 during business hours and our team can help with the status of your vehicle or questions about the work.
Do you offer financing?
Ask us which payment and financing programs are currently available for your repair. Availability and provider terms vary. Visit the Financing page for more information.
Are you hiring?
We welcome conversations with automotive professionals who care about quality work and customer service. See our Careers page for how to introduce yourself.
What should I bring to my visit?
Bring your vehicle information, any relevant repair history or warranty paperwork, and a description of the concern. A note about when it happens can be helpful. Call ahead about anything specific to your appointment.
Let’s answer it together.
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